Buyer guide

Business Internet Options Compared

Choosing business internet is easier when you compare technologies by what your team does all day, not by headline speed. This guide explains the main options, who each suits and the questions to ask before you sign. Availability and terms depend on your exact address, so we check them with you.

OptionBest forStrengthsWatch out for
FibreOffices, clinics and multi-user sites that use cloud software and videoHigh upload speeds, low latency, steady performance at busy hoursNot offered at every address; installation may need building access
CableSmall offices and shops with lighter needsWidely available, often quick to installShared capacity can slow at peak times; lower upload speeds
Dedicated internetHead offices, data-heavy and hosted servicesGuaranteed bandwidth for your site, usually with a service-level agreementHigher cost; confirm that you need the guarantee
Fixed wirelessSites where fibre or cable is not offeredCan reach locations that wires do notPerformance depends on signal and line of sight
Mobile backupAny site where an outage stops sales or paymentsA second path that keeps basics runningNot a full replacement for the main line

Questions to ask before you sign

  • How much upload speed is included, not only download?
  • Is a static IP address available, and at what cost?
  • What is the repair target if the line fails?
  • How long is the contract, and what happens at renewal?
  • What do installation and equipment cost?
  • Does any promotional price change after the first months?

Frequently asked questions

Is fibre always better than cable for business?

Fibre usually offers faster upload speeds and steadier performance, which helps with video calls and cloud software. Cable can still be good value for light use. The right choice depends on what is offered at your address and what an outage would cost you.

Do I need a backup internet connection?

If staff, payments or phones depend on the connection, a second line on a different technology or provider can keep you running during an outage.

How do I know what is available at my address?

Availability is decided building by building. Use our availability form and we will check the options before you commit.

Business internet by city